jiji18 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jiji18 ("jiji18," "we," "us," "our"), operator of the online gaming platform at jiji18.club (the "Platform"), collects, uses, stores, and protects the personal information of registered players and visitors ("you," "your") in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission (NPC).

By registering for or using the jiji18 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not register for or use jiji18.

2. Data Controller

jiji18 is the data controller responsible for your personal information collected through the Platform. For all privacy-related inquiries, corrections, and data subject requests, you may contact our Data Protection Officer (DPO) at:

• Email: [email protected] (subject line: "Privacy / DPO Request")
• Live Chat: Daily 8:00 AM – 12:00 MN PHT via the jiji18 Platform

jiji18 is committed to responding to all data subject requests within thirty (30) calendar days of receipt, consistent with NPC guidelines.

3. Information We Collect

jiji18 collects personal information in the following categories:

jiji18 does not collect sensitive personal information as defined under RA 10173 (such as health, political affiliation, or biometric data) except where expressly required by applicable law or regulation.

4. How We Use Your Information

jiji18 processes your personal data for the following purposes:

• Account Management: To create, verify, maintain, and secure your jiji18 account, including identity verification (KYC) and age verification (21+ compliance).
• Service Delivery: To provide access to games, process deposits and withdrawals in PHP, credit bonuses, and operate responsible gaming tools including deposit limits and self-exclusion.
• Regulatory Compliance: To comply with Philippine AML (Anti-Money Laundering Act), AMLA reporting obligations, tax regulations, and gaming regulatory requirements. This may include sharing data with AMLC or other competent Philippine authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, unauthorized access, and other prohibited conduct described in jiji18's Terms & Conditions.
• Customer Support: To respond to your queries, resolve disputes, and improve support quality through communication records.
• Platform Improvement: To analyze aggregated, anonymized usage patterns to improve game selection, interface design, and overall platform performance for Filipino players.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates — but only where you have provided explicit consent or where permitted under applicable Philippine law. You may opt out at any time.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jiji18 processes your personal information on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to at registration — including account management, payment processing, and game access.
• Legal Obligation: Processing required to comply with Philippine AML law, gaming regulations, NPC directives, and tax obligations.
• Legitimate Interest: Processing for fraud detection, security monitoring, and platform analytics, where our legitimate interest does not override your fundamental privacy rights.
• Consent: Processing for optional marketing communications and promotional messaging, where you have given explicit, informed consent. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing & Disclosure

jiji18 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following circumstances:

• Gaming Software Providers: Game providers such as JILI Games, Evolution Gaming, and Pragmatic Play receive limited technical data (session ID, bet amounts) necessary to deliver game services. These providers are bound by data processing agreements and may not use your data for any other purpose.
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank receive the minimum necessary data to process your PHP deposits and withdrawals. Your full financial account details are not stored on jiji18 servers beyond what is required for transaction matching.
• Regulatory Authorities: jiji18 will disclose personal data to the Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), PAGCOR, or other competent Philippine authorities where legally required or compelled by court order.
• Professional Advisors: Legal, accounting, and auditing firms engaged by jiji18 who are bound by professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of jiji18 assets, player data may be transferred to the successor entity under equivalent data protection obligations.

7. Cookies & Tracking Technologies

jiji18 uses cookies and similar tracking technologies to operate the Platform and improve the user experience for Filipino players. The types of cookies used include:

• Essential Cookies: Required for the Platform to function — including session authentication, login state maintenance, and security token validation. These cannot be disabled without breaking Platform functionality.
• Analytics Cookies: Aggregated, anonymized data on page visits, game preferences, and session duration used to improve Platform performance. No individually identifiable data is shared externally through these cookies.
• Preference Cookies: Store your display preferences, language settings, and responsible gaming tool configurations between sessions.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging into jiji18. jiji18 does not use third-party advertising cookies or behavioral targeting cookies.

8. Data Retention

jiji18 retains personal data for the following periods:

• Active Accounts: For the duration of your active account plus five (5) years after account closure, consistent with Philippine AML record-keeping requirements under RA 9160 as amended.
• Transaction Records: Ten (10) years from the date of the transaction, as required by applicable Philippine financial regulations.
• KYC Documents: Five (5) years from account closure or the date of last transaction, whichever is later.
• Support Communications: Three (3) years from the date of last interaction, or longer where a formal dispute or regulatory inquiry is pending.

After applicable retention periods expire, jiji18 will securely delete or anonymize your personal data so that it can no longer be attributed to you as an individual.

9. Data Security

jiji18 implements the following technical and organizational measures to protect your personal information:

• TLS/SSL encryption for all data transmitted between your device and jiji18 servers
• Encrypted storage of passwords using industry-standard hashing algorithms (plaintext passwords are never stored)
• Access controls ensuring that only authorized jiji18 personnel with a documented business need can access player personal data
• Regular security assessments and vulnerability scanning of Platform infrastructure
• Two-factor authentication (SMS OTP) available for player accounts to prevent unauthorized access
• Automatic session expiration for idle accounts

In the event of a personal data breach that is likely to result in a risk to Filipino players' rights and freedoms, jiji18 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required under the Data Privacy Act and NPC Circular 16-03.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal information held by jiji18:

• Right to Be Informed: The right to know what personal data jiji18 holds about you and how it is being used — as described in this Policy.
• Right to Access: The right to request a copy of the personal data jiji18 holds about you. Requests will be fulfilled within 30 calendar days.
• Right to Correction: The right to request correction of inaccurate or incomplete personal data. Identity verification may be required before corrections are applied.
• Right to Erasure: The right to request deletion of your personal data where retention is no longer necessary for the original purpose, subject to jiji18's legal retention obligations under AML and gaming regulations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes. Objection to essential processing (account management, regulatory compliance) may require account closure.
• Right to Data Portability: The right to receive your personal data in a commonly used, machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jiji18 has violated your data privacy rights. NPC contact information is available at the NPC's official website.

To exercise any of these rights, contact jiji18 at [email protected] with the subject line "Data Subject Rights Request." jiji18 will acknowledge your request within five (5) business days and fulfill it within thirty (30) calendar days.

11. Minors & Age Restrictions

jiji18 does not knowingly collect personal information from individuals under 21 years of age. The jiji18 Platform is strictly for adults aged 21 and above, consistent with Philippine gaming regulations. If jiji18 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted in accordance with applicable law, and the matter may be reported to relevant Philippine authorities.

If you are a parent or guardian and believe that a minor has registered on jiji18 using your or their personal information, please contact [email protected] immediately so we can take corrective action.

12. International Data Transfers

Some of jiji18's third-party gaming software providers and platform infrastructure services operate from outside the Philippines. Where personal data is transferred to entities in other jurisdictions, jiji18 ensures that such transfers are made only to entities that provide an adequate level of data protection through contractual data processing agreements consistent with NPC requirements, or where the transfer is necessary for the performance of a contract between jiji18 and the player (e.g., delivering a live casino game stream from an overseas studio).

jiji18 does not transfer personal data internationally for purposes of sale, marketing, or profiling unrelated to Platform services.

13. Updates to This Privacy Policy

jiji18 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable Philippine law. When material changes are made, jiji18 will post the updated Policy on this page with a revised "Last Updated" date and will make reasonable efforts to notify registered players via their registered mobile number or email address.

Your continued use of the jiji18 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

14. Contact Us

For all privacy-related questions, data subject rights requests, or concerns regarding jiji18's handling of your personal information, please contact us through:

• Email: [email protected] — subject line: "Privacy Inquiry" or "Data Subject Rights Request"
• Live Chat: Available daily 8:00 AM – 12:00 MN PHT via the jiji18 Platform

jiji18 is committed to handling your privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.